linkAges TimeBank hosts 2nd Annual Tech Day for Older Adults

Over 80 older adults from Los Altos, Los Altos Hills, Mountain View and other surrounding communities improved their ability to use their personal technology devices to connect to their friends and loved ones at the 2nd Annual Technology Day for Older Adults, held at the Los Altos Library on Saturday, May 16, 2015.

a good crowdTwenty-five volunteers from Stanford, linkAges TimeBank, Bullis Charter High and Egan Junior High came from as far as Oakland and San Jose to provide individualized, one-hour sessions with older adult attendees. Topics included how to better use a computer, smartphone, tablet and social networking applications like Facebook or Skype.

Adults and volunteer pairs filled the Los Altos Library, spilling out into the lobby, Children’s Room and Teen Study Room. Judith Gregg, community librarian for the Santa Clara County Library District, beamed about the record turn out. “Libraries aren’t meant to be quiet, silent places anymore. We are thrilled to facilitate such learning exchanges across the generations.”


Dilip Kumar, an 8th Grader at Egan Junior High School was enthusiastic about volunteering. “I had a lot of fun volunteering for the tech day. I really enjoyed working with the older adult and teaching her how to download apps to her iPad.  It was also nice chatting with her about what it was like to grow up here in Los Altos.”

The older adults who attended shared how appreciative they were for the “learning opportunity” and one even mentioned how glad to not be “made fun of or ridiculed” for not knowing how to use their device. In general, attendees of all ages benefitted from the day!

IMG_3513We’d also like to give a special thank you to the Los Altos Library and Los Altos Library Endowment for use of the space and laptops during the event.

Those who want to continue giving and receiving technology help are encouraged to become members of the neighborhood service exchange network,  linkAges TimeBank. For additional photos from the event, visit our Facebook Page.

linkAges TimeBank Expands into Community: Adds new Advocates

linkAges Advocates
linkAges Advocates

As linkAges expands in 2015, it will now be available as a community resource to all Palo Alto Medical Foundation patients. To support this expansion, four college students joined the Innovation Center team as the newest cohort of linkAges Advocates!

This second group of Advocates, from Santa Clara University, comes aboard after last summer’s pilot internship program, and their primary focus will be to engage our patient population with using linkAges as a community resource to support well-being. The Advocates will support linkAges TimeBank members by showing them various features of the TimeBank, facilitating exchanges, and suggesting offers and requests based on the member’s interests and needs. They will also be providing technology help at the Sunnyvale and Mountain View Senior Centers in response to last summer’s overwhelmingly positive feedback from the older adults who participated in tech help sessions.

Last weekend, the Advocates participated in an extensive training with healthcare professionals and community leaders. They learned about motivational interviewing and how to effectively communicate with older adults. In one of the sessions on technology training for seniors, the moderator had them wear special glasses and insert cotton balls in their ears to simulate physical limitations and teach them about the challenges many seniors face as they go about their daily life. The Advocates also role-played various enrollment scenarios and engaged in mock service-exchanges to get familiar with the linkAges TimeBank.

The Advocates will be stationed at the Community Health Resource Centers (CHRC) at the Palo Alto Medical Foundation clinics in Mountain View and Palo Alto where they will support enrollment of patients in the linkAges TimeBank and help new members create personalized linkAges plans. Individuals use these plans to set goals and optimize their use and experience of the linkAges system, with the Advocates available for assistance at every step of the way. Meanwhile, physicians are referring patients they think could benefit from becoming a member of the TimeBank. insert These include newly relocated community members, patients interested in increasing their connections to their community through service exchanges, seniors and family caregivers.

Stop by the CHRCs to meet the Advocates and learn more about the exciting work they’re doing in the community! You can find them at the Mountain View location every Monday from 1:30-4:30 PM and at the Palo Alto location every first and third Tuesday from 9:00-11:30 AM, as well as every second and fourth Monday from 1:30-4:30 PM.